> ## Documentation Index
> Fetch the complete documentation index at: https://moengage-sarvam.mintlify.site/llms.txt
> Use this file to discover all available pages before exploring further.

# Personalize Content Using Recommendations

> Add personalized product recommendations to your MoEngage campaigns so users discover relevant items, improving engagement and conversion rates.

# Overview

Recommendations are a group of related products often sold or marketed together. They are common in e-commerce, retail, and digital platforms. They help users by:

* **Ease of discovery**: They can quickly find related products within a set, simplifying navigation in large catalogs.
* **Simplified decision-making**: Offer curated options, making it easier for them to choose products that meet their needs.
* **Enhanced user experience**: Bundling related items into sets reduces the time spent searching for complementary products.

Personalized recommendations tailor the selection of products based on user preferences or purchase history, benefiting them by:

* **Relevant recommendations**: They see products that better match their needs.
* **Increased satisfaction**: Personalized sets align with their interests, improving engagement.
* **Better value**: They receive tailored discounts or bundles, enhancing the perceived value.
* **Efficient cross-selling**: Suggests complementary products, encouraging additional purchases.

# Channels That Support  Personalization Recommendations

| Channel             | Supports Personalization? |
| ------------------- | ------------------------- |
| Push                | Yes                       |
| Email               | Yes                       |
| SMS                 | Yes                       |
| In-app Messaging    | Yes                       |
| On-site Messaging   | Yes                       |
| Cards               | Yes                       |
| Connector           | Yes                       |
| WhatsApp            | Yes                       |
| Facebook Audience   | No                        |
| Google Ads Audience | No                        |

# Use Recommendations in Campaigns

You can personalize recommendations while creating the campaign in two ways:

<Tabs>
  <Tab title="Custom HTML Editor">
    1. While creating content, on the **Custom HTML Editor** tab, hover over the required template and then click **Choose** to open the editor.

           <img src="https://mintcdn.com/moengage-sarvam/lAZuWUJXLabN4_iK/images/moengage_e8e5f0.png?s=6f45e9a575aee9af4f625b1931e66422" alt="HTMLEDITORFINAL1.gif" width="553" height="142" data-path="images/moengage_e8e5f0.png" />

    2. In the **Template Editor** section, type *@*.

    3. On the **Personalization** dialog box, click the **Data personalization** tab.

           <img src="https://mintcdn.com/moengage-sarvam/3BDVkOYzwVdpdsj_/images/moengage_103ac8.png?s=d130f5c7b66122c4417070cadd9f4357" alt="CUSTOMHTML2.gif" width="548" height="272" data-path="images/moengage_103ac8.png" />

    4. In the **Select Attribute** list, click the required set under **Product sets** and click **Done**.

           <img src="https://mintcdn.com/moengage-sarvam/KJegUBh7R7_7bohq/images/moengage_c6091b.png?fit=max&auto=format&n=KJegUBh7R7_7bohq&q=85&s=ebdec2adeb809ef1c5c70cf00eb5bcc9" alt="CHTMED1.png" width="1254" height="968" data-path="images/moengage_c6091b.png" />

    5. In the **Template Editor** section, type *@* to select the required product set and write the Jinja code to fetch the list of product set attributes and send the product set in the communication based on user preferences.

           <img src="https://mintcdn.com/moengage-sarvam/zYBpEjq7LxFHAQee/images/moengage_9e504f.png?s=6b5867a914bc2b32d260a989302299cf" alt="personalization@jinjaproductset.gif" width="1350" height="404" data-path="images/moengage_9e504f.png" />

    6. Click **Preview**.

           <img src="https://mintcdn.com/moengage-sarvam/zWsW-sh1o8Qpdr1x/images/moengage_832cab.png?fit=max&auto=format&n=zWsW-sh1o8Qpdr1x&q=85&s=0a41ced4698f0430b31dec3b7cb55767" alt="Screenshot 2024-11-25 at 2.24.05 PM (1).png" width="2870" height="1460" data-path="images/moengage_832cab.png" />
  </Tab>

  <Tab title="Drag and Drop Editor">
    1. While creating content, on the **Drag and drop editor** tab, hover over the required template and then click **Choose** to open the editor.

           <img src="https://mintcdn.com/moengage-sarvam/q4kOD8H5Bv7V0fkE/images/moengage_a64254.png?s=93a594c9fd20059164d0d878dff54e67" alt="DRAGANDDROP1.gif" width="544" height="285" data-path="images/moengage_a64254.png" />

    2. In the template editor section, on the **ROWS** tab, click *Product Sets* in the list.

    3. On the **ADD PRODUCT SET ROW** dialog box, in **Select product set** list, click the defined product set and click **Create**.

           <img src="https://mintcdn.com/moengage-sarvam/lVid8ndRuiifWx3c/images/moengage_d438a2.png?s=7235269ff692a6ade249a7476fc487ca" alt="DRAGANDROP2.gif" width="540" height="286" data-path="images/moengage_d438a2.png" />

    4. Expand the **Row layout** accordion and click the required row layout.

           <img src="https://mintcdn.com/moengage-sarvam/Klew-7M40ajsC6K2/images/moengage_5d6c2e.png?fit=max&auto=format&n=Klew-7M40ajsC6K2&q=85&s=2d372d11de9cf73110316a1101741662" alt="DRAGANDDROP3.png" width="1838" height="804" data-path="images/moengage_5d6c2e.png" />

    5. Expand the **Product Block Layout** accordion and click the required product block layout.

           <img src="https://mintcdn.com/moengage-sarvam/kH0Po2td37CGGx49/images/moengage_733d7a.png?fit=max&auto=format&n=kH0Po2td37CGGx49&q=85&s=12ec1e7e8c37b00be8bdead3acf31231" alt="DRAGANDDROP4.png" width="1828" height="982" data-path="images/moengage_733d7a.png" />

    6. Expand the **Information Mapper** accordion and define the information mapper.

           <img src="https://mintcdn.com/moengage-sarvam/fui9_zrUih1s1xdJ/images/moengage_766408.png?fit=max&auto=format&n=fui9_zrUih1s1xdJ&q=85&s=42dcfa9a04bd9c645df7d8582b2fdb00" alt="DRAGANDROP5.png" width="1834" height="1012" data-path="images/moengage_766408.png" />

    7. Click **Create**.

    8. Drag and drop the defined product sets on the template.

           <img src="https://mintcdn.com/moengage-sarvam/6V1E5CGzu-wO7Dfl/images/moengage_8d33cc.png?s=146fc2a99d5533f991a78a2e558f227a" alt="DRAGANDDROP7.gif" width="540" height="273" data-path="images/moengage_8d33cc.png" />

    9. Select **Preview.**

           <Frame>
             <img src="https://mintcdn.com/moengage-sarvam/WOTDpKH4PV83vTKH/images/select-preview.png?fit=max&auto=format&n=WOTDpKH4PV83vTKH&q=85&s=b4443b1de3c7b937b59408552060c843" alt="Select Preview" width="2878" height="1630" data-path="images/select-preview.png" />
           </Frame>
  </Tab>
</Tabs>

# Personalize Campaigns with Recommendations

You can personalize campaigns using predefined catalogs and product sets. For more information, refer to the following articles:

* [Personalizing Email campaigns using Recommendations](/user-guide/content/recommendations/personalize-campaign-with-recommendations/using-recommendations-in-email)
* [Personalizing Push campaigns using Recommendations](/user-guide/content/recommendations/personalize-campaign-with-recommendations/using-recommendations-in-push)
* [Personalizing On-Site Messaging campaigns using Recommendations](/user-guide/content/recommendations/personalize-campaign-with-recommendations/using-recommendations-in-on-site-messaging)
